Front Desk

Never lose another enquiry to a full inbox

Your website's contact form routes straight into your dashboard — organised by reason, with each reason routable to a different email. The trial enquiry never sits unread again.

  • Contact form built into your site
  • Organised by enquiry reason
  • Route each reason to the right email

From A$89/month +GST. Every feature included on every plan — no add-ons, no credit card to start.

Support Requests in WeeksPro
Built in Brisbane
Data hosted in Australia (AWS Sydney)
Month-to-month — no lock-in contract

Why studios switch for this

The old way

  • Enquiries buried in a personal inbox between invoices and newsletters
  • A trial enquiry answered four days late — and joined elsewhere
  • Billing questions, trial requests and complaints in one undifferentiated pile
  • “Did anyone reply to that?” asked into the void

With WeeksPro

  • Every enquiry lands in your dashboard, timestamped
  • Enquiries organised by reason — trials, billing, feedback
  • Each reason routes to the right person's email automatically
  • One place to check, nothing slips through

What you get

Contact form included

Drop the contact form block onto your WeeksPro website — enquiries flow straight into your dashboard, no third-party form tool.

Organised by reason

Messages arrive sorted into tabs by enquiry reason, so trials, billing and feedback don't fight for attention in one pile.

Up to 10 custom reasons

Define the enquiry reasons that fit your business — trial class, billing, kids' program, whatever your front desk actually hears.

Smart routing

Each reason can notify a different email address — billing goes to the office, trial enquiries to the person who closes them.

Full context on every message

Sender, email, timestamp and the full message — everything you need to reply well, fast.

How it works

  1. 1Add the contact form block to your website — it's built into the WeeksPro CMS.
  2. 2Define your enquiry reasons — up to 10, like Trial Class, Billing, Feedback.
  3. 3Point each reason at the right destination email.
  4. 4Enquiries land in your dashboard, organised into tabs by reason.
  5. 5Open any message for full details and reply from your inbox — the sender's email is right there.

Want a walkthrough of every module? Read the full admin guides.

Multi-Location GymExample Scenario

From 48-hour replies to same-morning replies

A three-location gym funnelled every website enquiry into one overflowing inbox, and replies averaged two days. They set up reasons in WeeksPro — Billing, Class Enquiry, Facility Issue — each routed to the person who actually handles it. Enquiries stopped queueing behind each other, and most now get answered the same morning. The trial enquiries, notably, stopped going cold.

Illustrative example — names and figures are representative of typical studios, not a customer endorsement.

Frequently asked questions

Do I need a separate form tool?

No — the contact form is a built-in block on your WeeksPro website, and submissions land directly in your dashboard.

How does routing work?

Define up to 10 enquiry reasons, and point each one at a destination email. Billing questions reach the office; trial enquiries reach whoever closes them.

How do I reply?

Every message includes the sender's email and full details — reply from your inbox with all the context in front of you.

Why does this matter for growth?

Trial enquiries are your pipeline, and speed wins them. A form that lands in a watched, organised dashboard gets answered; one that lands in a busy personal inbox often doesn't.

Put support requests to work at your gym

Every WeeksPro plan includes all 21+ modules — from A$89/month +GST with a 30-day free trial, no credit card required.

Switching from another platform? The founder migrates founding partners personally — free.

Explore more features

All included on every plan — no add-on pricing, ever.

See all 21+ features