Every enquiry tracked, every follow-up remembered
Website enquiries become leads automatically. Add walk-ins and phone calls in seconds, log every conversation with the date it happened, and set the follow-up that turns a maybe into a member — without paying for a separate CRM.
- Contact-form enquiries captured automatically
- Full interaction history on every lead
- Follow-up queue that shows what's overdue
From A$89/month +GST. Every feature included on every plan — no add-ons, no credit card to start.
Why studios switch for this
The old way
- Enquiries live in a notebook, a phone's notes app and three different inboxes
- “Did anyone ring her back?” — nobody knows, so nobody does
- The same person enquires twice and becomes two half-remembered records
- You have no idea which of your ads or referrals actually produced members
With WeeksPro
- Every enquiry lands in one list, with the date it arrived
- Every call, text, tour and trial class is logged against the lead
- Same email or phone? It joins the existing lead instead of duplicating them
- Each lead carries its source, so you see what's actually working
What you get
Enquiries captured automatically
Every submission from your website's contact form becomes a lead — name, email, the message they sent and the date it arrived — without anyone re-typing it.
No duplicate humans
If an email or phone number already belongs to a lead, the new enquiry is added to that person's history instead of creating a second record. Details that changed are recorded too, so you can see the old number and the new one.
A full interaction history
Log calls, texts, emails, walk-ins, tours, trial classes and notes — each with its own date, so the story of the relationship is all in one place. Backdate anything you're catching up on.
Follow-ups that don't get forgotten
Give any lead a follow-up date. Overdue and due-today leads sit at the top of the page, so opening Leads tells you exactly who to contact this morning.
A pipeline you can see
Move leads through New, Contacted, Trial booked, Trialing, Won and Lost — as a list or a board. Marking a lead lost asks why, so your objections stop being anecdotes.
Joins and cancellations log themselves
When a lead signs up they're marked Won automatically. If a member later cancels their subscription, they move to Former member — which is exactly the list you want when you run a win-back offer.
How it works
- 1Open Leads in your dashboard — website enquiries are already there, captured from your contact form.
- 2Add walk-ins and phone enquiries yourself: name, phone or email, suburb, what they're interested in.
- 3After every conversation, log what happened — a call, a tour, a trial class — and set the next follow-up date.
- 4Check the top of the page each morning for the leads that are overdue or due today.
- 5Move leads along the pipeline as they progress, and mark the ones you lose with a reason so you learn from them.
Want a walkthrough of every module? Read the full admin guides.
The follow-ups that were falling through
A school taking eight or nine enquiries a week ran them out of a notebook at the front desk. Trial bookings got made, but roughly half were never followed up — nobody could tell which. Moving to the leads list changed the arithmetic rather than the effort: every website enquiry arrived already logged, the instructor added walk-ins after each class, and every conversation ended with a follow-up date. The morning list stopped being a guess. The enquiries they lost, they lost on purpose — not because a name in a notebook went unread for a fortnight.
Illustrative example — names and figures are representative of typical studios, not a customer endorsement.
Frequently asked questions
Do I need a separate CRM?
No — leads are built into WeeksPro alongside your members, classes and billing. It's included on every plan, with no add-on fee or per-contact pricing.
What happens when someone enquires twice?
If the email address or phone number matches a lead you already have, it's added to that person's history instead of creating a duplicate. If any of their details changed — a new phone number, say — the lead is updated and the previous value is kept in the history so you can see what changed.
Does it capture enquiries from my website automatically?
Yes. Every submission from your WeeksPro contact form becomes a lead, with the message and the date attached. Your support inbox still works exactly as it did — the lead is created alongside it, not instead of it.
What happens when a lead joins?
They're marked as Won and linked to their membership, so their history from first enquiry to sign-up stays intact. If they later cancel their subscription, they move to Former member — a ready-made win-back list.
Will my existing members show up as leads?
No. Leads starts from the day you switch it on — existing members aren't imported, because their history predates the CRM and inventing it would be worse than leaving it out. New enquiries and new sign-ups flow in from that point.
Can WeeksPro send the follow-up emails or texts for me?
Not today. Leads is a place to record what you did and see what's due — you make the call or send the message yourself, then log it. We'd rather tell you that up front than let you discover it after signing up.
Who can see leads?
Admins only. Coaches and members have no access to the leads list — enquiry details belong to the people running the business.
Put leads & enquiry crm to work at your gym
Every WeeksPro plan includes all 21+ modules — from A$89/month +GST with a 30-day free trial, no credit card required.
Switching from another platform? The founder migrates founding partners personally — free.
Explore more features
All included on every plan — no add-on pricing, ever.
Support Requests
Your website's contact form routes straight into your dashboard — organised by reason, routed to the right person. Never lose an enquiry to a full inbox.
See how it worksEmail Campaigns
Target all members, active members, lapsed members or coaches. Draft, test-send, schedule and track delivery — with Spam Act-compliant unsubscribe built in.
See how it worksAttendance & Check-In
Class and open-gym check-ins with today, weekly and total stats. Spot the member who hasn't shown up in two weeks — before they cancel.
See how it works